Website information

Privacy Policy

This notice explains how Oryx Knights General Trading LLC handles personal information provided through this website and related business enquiries.

Information you provide

When you contact us, we may receive your name, company, email address, telephone number, product requirements and delivery information. Please provide only information relevant to your enquiry and avoid sending sensitive personal information through the quotation form.

How information is used

We use enquiry information to assess your requirements, communicate with you, prepare quotations and manage related business correspondence. Sending an enquiry does not automatically subscribe you to marketing emails.

Enquiry records and email

Quotation forms are saved in our website system with access restricted to website administrators. An email notification is also sent to our trading team. Email and hosting providers may process information on our behalf to provide these services.

Security and spam prevention

The form uses security tokens and automated checks to limit spam. A temporary, keyed hash of the connection IP address is used to limit repeated submissions. Hosting and security services may also keep operational logs. No internet transmission or storage system can be guaranteed completely secure.

Sharing and international communications

Where necessary to address an enquiry or arrange an agreed transaction, relevant information may be shared with service providers or business parties involved in that requirement. These parties may operate in other countries. We do not sell enquiry contact details.

Cookies and third-party services

Essential website functions may use cookies. We do not require you to consent to marketing communications in order to submit an enquiry. This website does not currently load optional advertising or analytics trackers. Links to WhatsApp or other external services take you to providers with their own privacy terms.

Retention and your requests

We retain information as needed for enquiry handling, business records and applicable obligations. You may contact us to request access, correction or deletion of your personal information. We may need to verify your identity and consider any obligations affecting the request.

Contact

For privacy questions, contact Oryx Knights General Trading LLC, 901, API World Tower, Sheikh Zayed Road, 232268, Dubai, UAE, at impex@oryxknights.com.

Updates

This notice may be updated when website features or business practices change. Please review it when providing information through the website.